FAQ

Podiatrists are specialists in foot structure and the treatment of conditions affecting the feet and lower limbs. They often treat sports injuries, corns and callous, fallen arches to high arches, growing children’s feet and they perform limited surgical procedures.

The short answer is no, however if you have a Department of Veteran Affairs gold or white card you will need a referral to be covered by Veteran Affairs. 
Your GP may find you eligible for a Medicare referral if you have a chronic (or terminal) medical condition. This is covered under Medicare Chronic Disease Management (CDM) or (EPC) Enhanced Primary Care referrals.

If you have a current GP Management Plan or EPC's (Enhanced Primary Care) referral arranged by your Doctor, pensioner and health card holders at eligiable for full bulk billing at our Clontarf Clinic.

Those who DO NOT hold a pension or health care card are still able to use their EPC referral however there will be a upfront cost of the consult fee and you would get a reimburisment of $56 back from Medicare. 

Orthotics (also known as Orthoses) by definition are appliances that correct or control a structural abnormality. They alter the boney alignment of your feet. It is recognized that many problems are due to mechanical factors, the most common example being flat feet.

High arched feet have less shock absorption causing problems like shin splints and heel pain. Orthotics generally maximise lower limb mechanics helping to maintain good foot function and posture. Some Orthotics are designed to be more accommodative and cushioning to relieve pain and encourage walking.

It can be difficult to know which practitioner to go to as everyone has different views on the best treatment options.
Misinformation and misconceptions regarding the abilities of different specialists can prevent you getting the right treatment.
Podiatrists spend their working day dealing with foot complaints and are specialised in that field, most of the time there is something they can do to help if you have a foot issue.

Podiatrists are university-educated completing a minimum Bachelor of Science majoring in Podiatry (a minimum four year degree). Some go onto further education but all are required to conduct ongoing continued professional development to remain registered.

Yes, Podiatry is covered with some private health insurance in their extras cover, but please check with your health fund for your level of cover and if your are covered for Podiatry.We at Penguin Podiatry are a members' choice provider for Medibank Private and HCF but once again please check for your level of cover.

Yes, a Podiatrist can refer you for an x-ray and or ultrasound.
Most of the x-rays and ultrasounds are covered by Medicare with a few exceptions.

Please bring any referral letters and or medical reports, current footwear and any old footwear, any shoe inserts or orthotics you have been using, any relevant X-rays, ultrasounds, MRI or CT scans and lastly a Medicare or Private Health Fund Card.
Bring all these if they are applicable to your situation and if they are available.

We request payment at the time of the consultation. 
Accepting cash or Credit Card (Mastercard /Visa), Eftpos and HICAPS facilities available for your convenience.
EPC's and Veteran's Affairs will be processed if a current referral is available.